At the end of every “town hall” employee meeting or “fireside chat” I’ve witnessed, there is the inevitable Q&A session. In theory, this is supposed to be the time when the speaker and the audience connect, an opportunity for engagement to manifest. It rarely is. Why is that? The speaker finishes saying what he or […]Read more "Q&A"
What are you going to do with yours? This morning my daughter asked me to play Bob Dylan’s song The Hurricane. As she was listening to the lyrics, especially this part: “….When a cop pulled him over to the side of the road Just like the time before and the time before that In Patterson […]Read more "Privilege"
Prince was one of my artistic heroes and along with millions of others today, I am saddened by his sudden death. Accolades have been heaped upon him and will continue to amass for as long as there will be listeners to his vast, kaleidoscopic creative output. Mine but another rose on his grave. A friend […]Read more "Encore"
I was recently at a digital marketing conference where I had the fortune of experiencing David Shing or @shingy (whose real title is Digital Prophet, AOL) speak to a roomful of marketers about how brands need to think about what’s happening now and what to expect in the near future in terms of how to […]Read more "Slash /"
Is it real, or are you making it up? Do you ever find yourself wondering if what you have accepted as real, is just in fact something you’ve invented? I’m not talking about having delusions or the inner voices people with genuine mental health conditions experience. I’m talking about how a “normal”, healthy, functioning person – […]Read more "Is it real?"
I’m sure everyone has days like these, but when I do, it always feels like I’m the only one in the world having it on this specific day. And it’s raining. It goes like this. You start out with a little plan for what you want to get done today. But first, you respond to […]Read more "You can’t unwaste time"
Who cares about what you do every day? It’s the leitmotif of nihilism, and the brat’s all purpose comeback. But when you grow up and go to work, you often forget that doing work someone cares about is why you should be doing it in the first place. Sadly, many seem to not take into […]Read more "Who cares?"
Section 14b Maybe this is just something that happens to consumers in Canada where we are beholden to large incumbent companies in a number of industries that should be more competitive but aren’t. Telecoms, cable, air travel, banking…the list unfortunately is long and the impact collectively these oligarchies have on individual lives is powerful. For […]Read more "Show me the money"
I’m old enough to remember when cameras and refrigerators and washing machines and all kinds of other tools were made of metal. They were heavy, and felt like they were built to last, and mostly they have. Unfortunately, these were not “smart machines” equipped with electronic brains or touchscreens. Rather they were made entirely […]Read more "What do you do when it breaks?"